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Shipping & Returns

Risk of Loss

All items purchased from Prince Video are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


All of Prince Video orders are shipped door-to-door from our warehouse in Abbotsford, Canada to your provided shipping address via our delivery partner. Processing the order normally takes 2 working days and then Shipping normally takes 4-6 working days in India and 10-15 days internationally.

Shipping destinations offered by Prince Video for delivery will be extended and updated from time to time and listed online. We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.

Shipping partner will attempt delivery 2 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call our Delivery partner Customer Service at their local number and quote your tracking number to trace your package.

Exchanges, Returns and Refunds

Prince Video will not replace the product if you are not satisfied with your purchase for any reason. 

Disclaimer of Warranties and Limitation of liability

This site is provided by Prince Video on an "as is" and "as available" basis. Prince Video makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Prince Video disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Prince Video does not warrant that this site, its servers, or e-mail sent from Prince Video are free of viruses or other harmful components. Prince Video will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

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